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1. Introduction

Dewdusk Fragrances is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

2. Information We Collect

We may collect the following information:

• Name, email address, phone number, and billing address
• Order details and transaction history
• Technical data such as IP address, browser type, and cookies

3. Payment Information

We do not store or process your debit/credit card, UPI, or net banking details on our servers. All payments are securely processed through Razorpay, which complies with PCI-DSS security standards.

4. Use of Information

Your information is used to:

• Process orders and payments
• Provide customer support
• Send order confirmations and service-related communication
• Improve our website and services
• Comply with legal and regulatory requirements

5. Sharing of Information

We may share your information only when required, including:

• With Razorpay for secure payment processing
• With service providers for order fulfillment and support
• When required by law or government authorities

We do not sell or rent your personal information to third parties.

6. Data Security

We use reasonable security practices to protect your personal information. Sensitive payment data is handled exclusively by Razorpay using secure encryption and industry-standard security measures.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience, analyze website traffic, and enhance functionality. You can disable cookies through your browser settings.

8. User Rights

You have the right to access, update, or request deletion of your personal data. You may also opt out of marketing communications at any time.

9. Third-Party Services

Our website uses third-party services such as Razorpay. We are not responsible for the privacy practices of third-party websites. Please review their respective privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on this page.

11. Contact Information

If you have any questions about this Privacy Policy, contact us at:

Email: support@dewduskfragrances.com
Phone: +91 9819148222